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Sign into your accountAre You Getting the Internet Speed You Paid For?
April 13 2017
Many Internet Services Providers (ISP) promote lightning-fast internet speeds, but are you really getting the speed you paid for? Here are four components that may be preventing you from getting that promised connection speed.
Modem
If you use a modem, check with your ISP to see if you have a modem that can handle the fast speed you purchased. Whether you own the modem or are leasing it, if the modem can't handle the speed, it may be time to upgrade it.
WATCH: This fun, albeit old, video explains the basics of what a modem does.
What is a Modem? "A modem is a network hardware device that modulates one or more carrier wave signals to encode digital information for transmission and demodulates signals to decode the transmitted information."
Routers
Your router should also be fast enough for your usage and have enough range to cover your office or home. The router connects your devices to the internet. Computers, laptops, tablets, smart TVs, gaming devices, and even home Internet capable appliances such as dryers, lights, or security cameras all connect to the same router.
Now, keep in mind that the router distributes your Internet speed capability among the various devices. So, if one device is using a large portion of the bandwidth—for example, Sally is streaming movies on the tablet, and your Internet browsing speed on the computer is affected—that may just mean you need more speed from your ISP to cover all your devices, not that the router is faulty.